Claims service is our most important service. Our companies all want to provide you with fast-fair dependable claim service. It all starts with the first report of the claim so it’s important to notify the company immediately or as soon as possible. Our Phone Number 920-743-5561. For after-hours (9 am-5 pm) emergencies use option 9 to automatically try reaching Phil by home, cell phone, and pager.
We welcome your calls when you have a claim to report or wish to discuss a possible claim situation with us before actually reporting it. We will help you determine the best course of action for your situation, oftentimes avoiding trouble later on in the claims process. That said, sometimes it’s preferable to call the company’s claim “hotline” directly. They are available 24 hours a day, seven days a week. They can get much of the information they need from you right away without having to first call you back by phone. They can advise you immediately on what steps you are authorized to take. This can be a good option if out of the area or at unusual hours.
Automobile Accidents
Do NOT admit you are at fault or accuse others. Such discussion is of no benefit and is best left to legal authorities and/or claims adjusters to work out. Assist anyone who is injured. Contact the appropriate police and/or emergency authorities. Do not move vehicles until police arrive unless blocking traffic flow. Exchange information with the other driver(s) such as name, address, phone, vehicle, and insurance. Report it to us or your insurance company immediately or as soon as possible. Generally, you may be asked to get a repair estimate from the repair garage of your choice. Do not authorize any work until Okayed by the insurance adjuster. Click the following link to print out a page with these instructions for your glove box (Car Accident Instructions).
Property Loss
You are required to take steps to temporarily protect the property from any further damage. Report the damage to us or your insurance company immediately or as soon as possible. In many cases, you will need to get a repair estimate from the contractor of your choice. If you are capable and desire to make your own repairs, that can be worked out with the adjuster. An adjuster will advise you of the next steps to take.
Table of Claims Reporting information by the company. Click on the LOGO on top of the listing for online reporting if available. If your company is not listed, then you need to report directly to us.
(Our number is 920-743-5561)
“Accelerate” claims with IOS/Android app
Phone 800-723-0220 #2
Fax 877-827-4554
15401 Commerce Drive North
Dearborn MI 48120
Phone 800-261-2886
Fax 608-242-4514
PO Box 7988
Madison WI 53707-7988
Glass Only Claim 866-375-9177
Phone 800-435-7764 1-800-HelpPoint
Available 24/7
Fax 800-325-1507
5600 Beech Tree Lane
Caledonia, MI 49316
Phone 800-243-5860
Available 24/7
Phone 800-924-7808
Integrity Insurance
Phone 800-445-3030
PO Box 539
Appleton, WI 54912-0539
Phone 800-236-2753 (800 23-MAPLE)
if serious injury, otherwise call the agent
Fax 920-829-5154
PO Box 59
Lena, WI 54139-0059
Phone 715-228-5541
Fax 715-228-5543
N1211 County Road B
Coloma, WI 54930-9795
Phone 800-325-1088
Available 24/7
Android/IOS apps!
PO Box 3199
Winston-Salem, NC 27102-3199
Phone 800-776-4737
Available 24/7
Phone 800-332-3226
(Roadside help 877-762-3101)
Available 24/7
Phone 800-252-4633
Available 24/7
800-772-4482 for Boat or Yacht claims
Want insureds to call direct
800-238-6225 for Business Claims
Encova
Phone 800-242-7708
Available 24/7